Telefonica Uruguay, operating under the Movistar brand, serves over 1.8 million customers. The company offers a wide range of telecommunications, digital, and mobile services, including IoT and broadband Internet. It is also recognized as a pioneer in energy efficiency and participates in initiatives to reduce consumption in its network.
Telefonica Uruguay and Perceptiva work side-to-side since 2018 with a focus on Integration and Digital Transformation projects supported by Axway solutions. The partnership has generated multiple technical and business benefits. Telefonica acknowledges Perceptiva’s “responsiveness, technical expertise, and focus on innovation”.
Some of the main projects conducted jointly over the years
- New integrations: implemented “full lifecycle” API program and new integration flows (internal and external) with a focus on improving digital experiences.
- Open Gateway: developed project in line with GSMA’s initiative which transforms telecom networks into accessible and developer-ready platforms via APIs.
- Number portability: carried out a project that allows customers to easily switch telecom providers while retaining their existing mobile phone numbers.
- Support: dedicated team proactively monitored and detected incidents, which in turn ensured stability in the integration and service ecosystem.
- Platform evolution: led the modernization of the API platform and core elements to guarantee optimal performance and security.
In sum, Telefonica Uruguay’s success case confirms Perceptiva’s ability to deal with complex Integration challenges, contributing to tangible business results as part of Digital Transformation journeys.
