We are excited to announce our partnership with Creatio, a global vendor of an AI-native platform to automate CRM and workflows with no-code. Creatio’s leading global solution combined with Perceptiva’s regional implementation expertise provide customers in Latin America with the ability to launch workflows with “a maximum degree of freedom”.

This collaboration enables enterprises to significantly enhance both customer and employee experiences, while simultaneously optimizing the performance of sales and operational teams. For instance, Creatio’s solution addresses sales performance by leveraging AI-powered analytics and personalized coaching to enhance sales skills across calls, emails, and meetings.

Creatio’s industry leadership is underscored by its recognition as a Leader and Strong Performer in multiple Gartner and Forrester reports, as well as consistently high user ratings on peer-review portals. Notably, Creatio has been named to G2’s 2025 Best Financial Service Software Products list, a testament to its exceptional performance and value within the financial services sector.

Creatio’s comprehensive suite of solutions includes

  • Sales Creatio: Driving sales excellence with AI-native capabilities. Features include a unified Customer 360 view, automated lead and sales processes, accurate forecasting, streamlined order and document management, and enhanced team collaboration.
  • Marketing Creatio: Accelerating lead-to-revenue generation through a holistic customer perspective. Features include omnichannel campaign orchestration, personalized customer journey management, efficient campaign execution, and targeted email and event marketing.
  • Service Creatio: Elevating customer experience through efficient case and request management. Features include a consolidated agent desktop with robust productivity tools, organized communication and collaboration channels, and flexible ITSM workflows.

This strategic alliance reinforces Creatio’s and Perceptiva’s commitment to the Latin American market. Perceptiva further accelerates implementation timelines by leveraging its specialized “Intelligent Integration” practice, which combines Integration and AI solutions.

Latin American businesses can now achieve unprecedented control over their automation initiatives, unlocking new levels of efficiency and growth.