How can fintechs create winning customer experiences? We share expert advice and examples for boosting your CX. Consumers have embraced the idea of banking and investing online, and that’s good news for fintech companies. But with more people doing their business and their banking online than ever before, it is challenging for fintechs to differentiate […]
Maybe it came after a major announcement, or perhaps it was one too many missed connections. Either way, you’re not quite sure anymore that your MFT vendor is living up to your expectations. And that’s a problem you can’t afford to have. Managed File Transfer fuels mission-critical processes around the world. It continues to be an […]
There has been some talk in tech circles that electronic data interchange (EDI) use is diminishing in organizations, with APIs being preferred as the chosen replacement to suit modern technology infrastructures. While I understand the reasoning behind that idea, I don’t think it can hold up on a closer look. Here’s why: technology and standards always change […]
Growing businesses face a range of challenges. When a business grows, its challenges and operational complexity also grow. To overcome these challenges, and see better results, many field service businesses have started to adopt cloud-based solutions. Field service software is offering a wide range of benefits from streamlining work orders to collecting payments. Read more to know how […]
While every service technician’s job is essential, it’s a matter of safety in the security space. In fact, around 38% of homes use some type of home security technology to help safeguard their property and personal safety. So, whether a customer is calling to have a new system installed due to a string of break-ins nearby or […]
People are busier than ever, and they’re looking for someone they can trust to take care of their property. As a result, the landscaping industry alone is worth $105 billion, and that number continues to grow each year. Ultimately, a business can only take on as many customers as its processes allow before the customer experience […]
Managed File Transfer has evolved significantly since its early days decades ago: modern MFT solutions offer features such as workflows automation, high availability, analytics, and audit capabilities for compliance, as well as advanced security protocols and encryption. But another big change in the world of MFT is the sheer volume of file transfers combined with a changing […]
Learn how IT asset management can boost productivity, performance, and customer and employee experiences. Streamlining internal processes and removing points of friction across all functions is becoming a strategic advantage. And a major operational pain point is the effort required to manage the physical and digital assets employees use to get their work done every […]