Deploy an API Builder Container to Fly.io

In a prior blog post we looked at how to deploy API Builder Docker containers on Railway. In this blog post, we’ll look at another hosting platform, Fly.io that also offers a free tier that is useful for development, testing, and proof of concepts. We’ll walk step by step through how to deploy an API Builder container to Fly.io. For […]

5 Ways Scheduling Software Can Help Dispatchers Daily

Kristoff is working as a dispatcher in a well-known field service company. He plays a crucial role in ensuring that their field service operations run smoothly. Kristoff is responsible for creating and managing schedules, assigning workers to job sites, and resolving any job scheduling conflicts that may arise. He was sitting in his office, looking […]

How to create seamless conversational customer experiences

Deliver better experiences—and boost customer loyalty and revenue in the process—by using bots in tandem with live agents. Chatbots offer exactly what customers expect from a brand in 2022: instant, convenient, and effortless interactions. But the truth is that no matter how intelligent your bot is, there will always be situations when a human takeover […]

Business-to-business messaging with Slack and Zendesk

Slack changed the way we work with productive workplace conversations and collaboration. Now Zendesk is helping us keep it all together. There’s something so old-fashioned about poring over email threads trying to find answers. Traditionally, business-to business communication has been relegated to emails, video chats, and phone calls. It left a lot to be desired—namely, […]

What are API standards?

API is an abbreviation for Application Programming Interface. As organizations around the world are opening up to partners and embracing data sharing via APIs, they’re finding that it is extremely useful to have a common technical language. API standards help streamline the exchange of information so that organizations can communicate at the speed of business. In […]

Battling Day-to-Day Challenges of a Facilities Manager

Whether you are a business servicing and maintaining several real estate properties or need to maintain the premises of your commercial clients, a facilities maintenance system is a necessity. In order to run any residential or business establishment at the optimal level of productivity, having all the elements in order is essential, including all the […]

What is an API call?

The functionality of application programming interfaces (APIs) is built upon several layers — one of which includes requests made to APIs to retrieve a service or data, or what’s otherwise known as an API call. To further explain what an API call is, let’s start with the basics of APIs. The wave of API adoption […]